by Jayantilal Shah
Business Management
With the growing complexities of business- especially industrial business-the
use of meditation techniques has become popular during the last few years. However,
they have been used mainly as stress-relieving techniques for executives subjected
to the tensions of achieving targets.
Management of a medium scale industrial business requires organization, quality
control, production, purchasing, marketing, fund flow, administration, etc.
Each of these operations requires clear thinking, planning, coordination, execution,
cost accounting, and profitability projections. There are presently several
colleges which teach this type of management. There are special techniques of
management for large organizations with turnovers of three hundred crores rupees
(one hundred million U.S. dollars) and over. Research and development methods
are also available for upgrading the technology of these business.
Need for Meditation
Where exactly does meditation come into the picture? To get an answer, we have
to look to more industrialized countries such as the United States and Germany.
The nature of the societies produced by advanced industrialization has been
characterized by heavy alcohol, drug and cigarette consumption; pandemic divorces
and broken families; economic recession and job insecurities; and strong feelings
of competition and frustration leading to heart attacks, suicide and so on.
Fragmented Society
People who become business managers come from this fragmented society. Business
schools teach them to work for more profits and higher salaries, and the stress
involved leads to greater consumption of drugs and alcohol, and various health
problems such as hyper-tension. The level of equanimity in such societies deteriorates.
The business owners, executives and managers develop feelings of pride, prejudice,
jealousy and arrogance and experience their concomitants: depression, anxiety,
stress and other harmful effects.
Positive Transformation
The Vipassana meditation technique improves the lives of executives and business
managers by transforming their attitudes. Prejudice is replaced by compassion;
jealousy changes into joy at the success of others; greed and arrogance are
replaced by generosity and humility, and so on.
This transformation of attitude results in stress reduction, and mental equanimity
and balance. It is a creative force capable of inducing a dynamic work approach
in subordinate staff. The positive change is brought about by a change in the
attitude and actions of the executive-to polite and compassionate behaviour,
gentle speech, and a mind full of love and friendliness. This positive change
in consciousness is the aim of genuine meditation practice, and it forms a new
and advanced basis for business and industrial management.
Present Scene
Business management is presently judged by profits or "money-making"
ability. Managers are evaluated by their ability to make more money by increasing
product turnover, developing new technologies with better pay-offs, or decreasing
costs through new inventions. In return, they want higher salaries and more
requisites. Although there is nothing inherently wrong with generating profits
and an increase in incomes, the real aim of an economic venture is to create
a wealth which combines money with health and happiness. Vipassana makes a significant
contribution towards improving the mental health and happiness of individuals-vital
components of wealth.
Human Resource Development
Many companies currently have human resource development departments, popularly
known as HRD. HRD is a welcome new concept because human beings working in business
or industry should not be taken for granted. They need to be developed. One
of the parameters in this process is the development of mutual respect, which
naturally improves interpersonal relations. Meditation will also help to achieve
this, enabling us to overcome the hostility towards fellow human beings- colleagues,
subordinates, superiors, government officers and others. This hostility manifests
as anger, arrogance, jealousy, vengeance, selfishness, greed, prejudice and
ill will. Lectures, seminars, books, discussions and so on give some understanding
of these subjects. Nevertheless, more than 95% of the negative material in the
human mind remains unaffected despite an intellectual understanding of the value
of overcoming hostility, negativity and selfishness. This statement stems from
my own experience,
as well as interviews with more than one
hundred business executives during the last ten years.
Right Livelihood
The practice of Right Livelihood (Samm±-±j²va) is an important
aspect of Vipassana meditation. It can become the foundation for business management
practice, upon which can be based traditional management techniques of using
statistical data such as of cash-flow projections, return on capital, GNP, the
turnover of profits, and so on. These parameters are useful if they are based
on the concept of Right Livelihood.
Briefly, the application of this concept means that income, whether of a business
corporation or an individual, should not only be ethical, but the consciousness
of the individuals producing this income should be reasonably clean, i.e., free
from the negativities mentioned above. A mental climate free of negativities
automatically becomes pure and exhibits the characteristics of genuine love,
respect, co-operation, compassion and equanimity. Wealth produced by a group
consciousness of this nature not only produces money, but also the mental health
and happiness resulting from a stress-free mind.
Subconscious Mind
Without going into the details of Vipassana meditation, I will touch upon an
important aspect of the transformation of consciousness: the subconscious mind.
Very little is known about this mind which is filled with negativities which
are counter-productive to wealth in its totality. While it is possible to recognize
and experience these negativities, it is not possible to empty the mind of these
defilements without a proper technique.
Most meditation techniques are unable to reach the subconscious mind, they are
not colourless and can therefore "taint" the mind which further complicates
the situation. Vipassana bases every step on "reality-as it is." Vipassana
allows a meditator to experience moments of "no nutriment" to the
mind. This starts the process of "detoxifying" the mind of its impurities.
Industrial Sickness
A mind which does not meditate and develops impurity causes grave consequences.
When the minds of industry leaders are
impure, the ramifications are pervasive and serious.
This phenomenon is exemplified by the classic example of the management failure
at the Bombay Textile Mills. Twenty years ago, it was a viable, profit-making
unit; however, the greed for quick money caused a financial tragedy. The incoming
cash, which could have been used for modernizing the plant and machinery, or
for financing working capital, was syphoned out for the personal gain of the
directors. Their livelihood was not "right livelihood". The defilement
of greed killed the best interests of the directors and caused widespread misery
to a large section of
Bombay's workforce and economic system.
Vipassana meditation is a surgical operation of the mind. When practised properly,
the pace of purification can be dramatically increased. The technique frees
one's mind from greed. A healthy mind is alert and capable of meeting the demands
of a situation. It naturally comes out of addictions and indulgences. The practice
of Vipassana results in the diminishment of craving. A business conducted with
the base of such a mind would have resulted in the growth of the textile industry
rather than creating sick production units.
An analysis of the increasing industrial sickness and the failure of business
management reveals a pattern. In many cases, over-anxiety for export or expansion
causes the working capital to be diverted into the generation of fixed assets.
The result is an acute shortage of working capital and excessive borrowing-clearly
dangerous avenues for business practice. With a mind made mature by meditation,
these kinds of desire-driven actions are checked by the calm and cool
temper of equanimity, which reduces the
possibility of making such mistakes.
Pure Mind:
The Basis of Management
The Vipassana technique does not create by itself a new technology of management.
It contributes to the improvement of management by correcting the root of the
problem-impurity of mind-so that a business
is continually nourished by the pure food of right thoughts and action. It is
excessive craving and greed which poison the minds
of managers; this impurity is corrected by meditation.
Attitude towards Competition
Vipassana also changes one's attitude towards competitors. When a business cuts
out a competitor, there is a chain reaction: a vicious cycle starts. Many businesses
have been ruined by this attitude. Vipassana purifies the mind and fills it
with wisdom which enables the practitioner to appreciate that there is room
for everyone to coexist. The purification resulting from Vipassana practice
results, as it were, in fertile soil where seeds of healthy business management
are nurtured. The soil of healthy minds brings forth management practices where
the primary aim is
to generate peace and happiness in the society, with the secondary aim of generating
money as a means for buying goods and services, and attaining economic emancipation
and a higher quality of life.
Case Study of Ananda Engineers
My company, Ananda Engineers Pvt. Ltd. (Bombay) has a turnover of five crores
(over one million U.S. dollars). All the directors, members of the senior staff
and a majority of clerks and workmen have undertaken Vipassana meditation. The
way it was introduced was that first the managing director went to a course,
then other senior staff followed his example. Other people noticed changes at
the top, and they then wanted to try. Our experience has been that the group
efficiency has increased, along with profits and an accompanying improvement
in mental health and interpersonal relations. There may be larger companies
with larger profits, but I have found that the happiness of the staff and workers
comes not only from money but from warm and compassionate treatment by the management.
This cordial treatment does not come about by any means except Vipassana. (This
statement comes from my own experience. A detailed project report is available
upon request.)
Some highlights of the study are as
follows:
Sixty percent of the employees have attended courses. About half of those have
done more than one course.
Resultant changes in the organization have been a shift from authority rule
to consensus decisions taken at a lower level, from one-upmanship to team spirit
and from indecisiveness and insecurity to self motivation
in the work-force. Productivity has improved by 20%.
Conclusion
I have had detailed discussions with more than a dozen business executives who
are small-scale entrepreneurs, after their Vipassana courses. These discussions
have confirmed that, after a Vipassana course, they are able to work 20% faster
than before, and the quality of their work has the improved value of being performed
by a subtle mind. They report that qualities of greed, anger, arrogance, and
prejudice have decreased and there is less friction in dealing with staff members.
Very healthy and cordial interpersonal relations have resulted, and the wealth
of their enterprises has steadily increased as a result of these positive changes.
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